Refund Policy
At Parag Machinery and Equipment, customer satisfaction is our top priority. If you're not entirely satisfied with your purchase, we're here to help.
We offer refunds under the following conditions:
Physical Products:
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Items must be returned within 20 days of purchase.
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The item must be unused, in its original packaging, and in the same condition as received.
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A receipt or proof of purchase is required.
How to Request a Refund
​To request a refund, please contact us at:
Email: paramaeqs@gmail.com
Phone: +91-9920103334
Include the following:
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Order number
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Description of the issue
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Photos (if applicable)
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Once we receive your return or review your request:
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We will notify you of the status of your refund.
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If approved, your refund will be processed to your original payment method within 7 business days.
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Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
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You are responsible for paying return shipping costs.